Shipping policy
SHIPPING POLICY
NOT EMO :(
everything is made to order.
please allow 2–5 business days for production before your order ships.
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SHIPPING TIMES
after production, estimated delivery times:
United States: 3–7 business days
International: 7–21 business days
shipping times may vary depending on location, carrier delays, and seasonal demand.
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TRACKING
once your order ships, you will receive a tracking number via email.
please allow up to 48 hours for tracking updates to appear.
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DELAYS
we are not responsible for shipping delays caused by carriers, weather, customs, or other factors outside of our control.
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INCORRECT ADDRESS
please make sure your shipping address is correct at checkout.
we are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
if an order is returned due to an incorrect address, you will be responsible for reshipping costs.
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MULTIPLE SHIPMENTS
some items may ship separately depending on production location.
you may receive multiple packages for a single order.
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INTERNATIONAL ORDERS
customers are responsible for any customs fees, taxes, or import duties that may apply.
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LOST OR STOLEN PACKAGES
once a package is marked as delivered, we are not responsible for lost or stolen items.
please contact your local carrier for assistance.
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by placing an order, you agree to this policy.
it’s probably nothing.
EU representative: HONSON VENTURES LIMITED, gpsr@honsonventures.com, 3, Gnaftis House flat 102, Limassol, Mesa Geitonia, 4003, CY
Product information: Generic brand, 2 year warranty in EU and Northern Ireland as per Directive 1999/44/EC
Care instructions: Do not dryclean, Do not iron, Tumble dry: low heat, Do not bleach, Machine wash: cold (max 30C or 90F)